December 15, 2013,
Jorge Palacios
California Department of Public Health (CDPH-CHCQ-HAI)
Re: Leadership “Best Practices for the Prevention of
Healthcare Associated Infections”
Dear Mr. Palacious,
Once again, thank you and the entire staff at the California
Department of Public Health for all that you do for the people of California.
There was a very interesting
argument on “Leadership” in healthcare on Linked-in, the comments led me to
this work from England, they closely track the fourteen traits of leadership
all U.S. Marines memorize in boot-camp. Upon having cultural issues in our
humble machine shop we review them in a classroom setting, it has made a difference
over the years, schools do not teach this vital survival tool.
Again, back to a “Best
Practice for the Prevention of HAI”, from what I have learned in my advocacy is
that all the technology is useless without a highly motivated culture, muck
like the Marines, the National Association of Critical Care Nurses(AACCN) seem
to be on the same page.
The U.S. Marines did
not invent the fourteen traits of leadership nor did they invent the highly chaotic
work place so copyright should not be a problem.
“The staff are not to blame”, Deming is on the same page, I
learned it the hard way but I now accept is a truism.
My interest is not
directed at healthcare management, it should be used a “grid” for the healthcare
practitioner to assume ownership of their process and decision’s that build
confidence in proven processes and an environment of trust. Healthcare management will follow the success bestowed
in their staff via a shared interest in patient safety.
Once again, thank you, I really appreciate your and your staff’s
patience with my advocacy for the Prevention of HAI in our Veteran’s Hospitals,
I really appreciate it!
Best regards,
Michael H. Slavinski http://h-a-i-5.blogspot.com
Https://www.gov.uk/government/publications/berwick-review-into-patient-safety
●●Patient safety problems exist throughout the NHS as with
every other health care system in the world.
●●NHS staff are not to blame – in the vast majority of cases
it is the systems, procedures, conditions, environment and constraints they
face that lead to patient safety problems.
●●Incorrect priorities do damage: other goals are important,
but the central focus must always be on patients.
●●In some instances, including Mid Staffordshire, clear
warning signals abounded and were not heeded, especially the voices of patients
and careers.
●●When responsibility is diffused, it is not clearly owned:
with too many in charge, no-one is.
●●Improvement requires a system of support: the NHS needs a
considered, resourced and driven agenda of capability-building in order to
deliver continuous improvement.
●●Fear is toxic to both safety and improvement.
To address these issues the system must:
●●Recognize with clarity and courage the need for wide
systemic change.
●●Abandon blame as a tool and trust the goodwill and good
intentions of the staff.
●●Reassert the primacy of working with patients and carers
to achieve health care goals.
●●Use quantitative targets with caution. Such goals do have
an important role en route to progress, but should never displace the primary
goal of better care.
●●Recognize that transparency is essential and expect and
insist on it.
●●Ensure that responsibility for functions related to safety
and improvement are vested clearly and simply.
●●Give the people of the NHS career-long help to learn,
master and apply modern methods for quality control, quality improvement and
quality planning.
●●Make sure pride and joy in work, not fear, infuse the NHS.
The picture, "Neem" cream production in Northern Ghana, Neem cream, made from an indigenous plant, is used as a mosquito repellant which carry malaria. Picture via US Peace Corps volunteer.
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